SAP BusinessObjects Enterprise InfoView User's Guide
To expand-drill up a level in a crosstab
Click the minus sign next to the member name.
The child members no longer appear in the view, and the minus sign changes to a plus sign.
Alternatively, you can right-click the member, point to Drill, and click Up.
SAP BusinessObjects
http://www.sap.com/sapbusinessobjects/
Support services
http://service.sap.com/bosap-support/
Product Documentation on the Web
http://help.sap.com/